Saturday, October 24, 2009

The Big Day (AKA the day you fly with your pets to Hawaii)

Aloha. I'm power blogging today so that I can get this information out there for those of you moving your pets here. This is the perfect time of year to fly over because it's not too hot anymore for the airlines to restrict boarding and not yet too cold.
To repeat, if you're new to this blog, the entire process of preparing and moving our pets is described in detail starting from the first post. For best understanding go back to the beginning and read forward.
Here is some very important information regarding additional final preparations for the big day. If you don't have someone to take you to the airport and you have big dog(s), pre-arrange your SPECIAL transportation! We needed to call for a taxi that would fit us, the dog crates and our luggage. I must have called 2 or 3 times to repeat how important it was for us to get a van with space for passengers, luggage and dogs. That a row of seats should be REMOVED to make room. As it turned out, they sent a mini-van without the seats removed. The driver had no idea how to remove them. I had to climb in the van and figure it out and remove the seats for him, and was only able to do so in a rush of adrenaline like when a mother has a car on top of her child or something. If we missed the flight after all the preparations, it would have been, well, I can't think of a polite word. I made the cab driver leave the van seats in our driveway and come back for them later.
For the other end, make sure you have transporation arranged from the airport in Hawaii. This went smoothly because Jay from Aloha Airport Shuttle RULES! Book him in advance by calling (808)538-3355. He removed his back van seats before coming to the airport. He was waiting for us when we arrived, picked us up at baggage claim, and took us to the Animal Quarantine Station. He waited for us to pick up the dogs, then drove us to the nearest park outside the airport so the dogs could pee. Dogs/animals can't be let out of their crates outside the Quarantine Station or anywhere on airport grounds so this is important. He then put up with the smell of Tasha's "accident" all the way to the Windward side of Oahu. Thank you Jay, soooooo much!
Another final preparation was a trip to the groomer to get all the excess hair off the dogs to make them as comfortable as possible for the introduction to Hawaii's warmer climate. Our groomer is booked far in advance so I had to plan ahead. I scheduled it BEFORE the vet health certification day, so that the bath wouldn't interfere with the application of the Fipronil at the vet.
Okay, so the Big Day had finally arrived. Time to move our dogs to Hawaii! As I posted previously, you must make sure your flight arrives in Honolulu (if that's where you are going)while the quarantine station is open. For that to happen, we had to leave very early in the morning. We got up very early to walk the dogs so they could take care of their business and we dosed them with the calming remedies I mentioned earlier. At the airport, we got a giant baggage cart. We let the dogs out of the crates and put them on leash. I honestly am not sure if this is allowed, but I watched a show on Travel Channel about traveling with dogs (I cannot remember the name, sorry) and the host walked his dog into the airport on a leash in one hand while carrying the crate in the other. Here's photographic evidence that we did it without getting arrested.



At the ticket counter, the airline employees stuck "this side up" and "live animal" stickers all over the crates (as if mine weren't enough already!) and placed baggage tags on them.
For the Northwest Airlines Priority Pet program, a tag is placed on each crate with tickets that are to be torn off by the baggage handler and delivered to the flight attendant. The flight attendant then deliveres it to the pet owners in their assigned seats to show that the pets were boarded.
After checking in for our flight, we took the dogs out for one last walk, then went to the special large baggage drop off point. We had to seal the dogs into the crate with zip ties and bid Aloha to them.
We waited around in the boarding area and watched them load the dogs through the window before we got on. The gate attendants received a transfer ticket from the baggage handler showing that the dogs had been boarded. So it appears that the baggage handler tears the ticket off and delivers it to the gate. If we're waiting to board, they call our names and give us the ticket so we know the crate has been loaded onto the airplane. Alternatively, the ticket could have been delivered to our seats after boarding. We flew the first leg on Alaska. Here's the pics I took when we landed in Portland. I posted a few more of these in my earlier posts.


As I mentioned previously in the post "booking your flights" we were very fortunate to be able to claim our dogs at the layover and walk them. In Portland, we went to baggage claim and grabbed a luggage dolly. Here's the dogs straight off the plane.

Before we chose Portland as the layover airport, I researched and found out that Portland has a pet relief area. I mapped out the airport in advance, so we knew where to go. The pet relief area is adjacent to baggage claim. We wheeled them out to the pictured area below, with the doggy sign. We watered and walked them. They each lapped up a packet of waterbites gel as well.

There was some time before we had to check them in for the next flight, so we hung out with them until the last possible minute. Here are some pictures of the dogs hanging out during the layover in their crates, in the baggage claim area of PDX.

We gave the dogs a treat to chew during the layover. This turned out to be a big mistake! Tasha got airsick and made a mess in her crate on the way to Honolulu. After checking the dogs back in, we had lunch and waited for our flight to HNL. The Northwest agents at the gate let us know the dogs had been boarded.
The flight went smoothly, with no delays, which was a huge relief. This is another reason why I chose PDX. On at least two previous trips to Hawaii, SFO was often fogged in or the runways were over capacity, so our flight was prevented from landing, and as a result we missed our connecting flight. For this trip, I purposely chose a LONG layover.
When we landed in HNL, it was about 3pm. I was beyond excited to see the dogs. Jay from Aloha Airport Shuttle called my cell as soon as we were on the ground to let me know he was right outside baggage claim. We grabbed our bags as quickly as possible and he zipped us to the Animal Quarantine Holding Facility. Here's a pic of Jay, our hero, and the outside of the Airport Animal Quarantine Station.











Inside the facility, there is a window where we presented our paperwork. All we needed at this point was the health certificate. They had our file ready, showing that we had already paid all fees and presented us with an airport release card to fill out. I've kept the airport release cards because I recall seeing them as a requirement for future trips in and out of Hawaii.

Finally. . . the moment of reunion! The door opened and they wheeled the dogs out to us. They were quickly released into our custody, no muss, no fuss, no quarantine.









Here's Jay loading the dogs into his van, which he thoughtfully prepared by removing the back seats. He also brought us bottled water.

Again, you are not allowed to remove your pets from their crates at all while on airport property. After six hours, they probably had to pee pretty badly so Jay promptly drove us to the nearest park, which is off Sand Island Access Road. On the way there we noticed the unfortunate smell coming from Tasha's crate. She tossed her cookies during the flight from Portland to Honolulu. Think about what to feed your pet before the flight if at all. Here are pictures of their first pee on Hawaiian soil. . .


By the way, peeing is called going shishi in Hawaii. After the pit stop, we drove over the Koolau mountain range to our new home on the Windward side. Danzig set to work marking every coconut palm in sight. We went to the beach immediately, to introduce them to the ocean. The dogs grew up drinking from the rivers of snow runoff on their walks.
They'd never been to the beach before, and didn't know the ocean would be salty! Here's a clip from their first beach walk, and Danzig trying to drink the seawater!
They learned pretty quickly that the ocean is not for drinking.
Almost a year after our move, the dogs still love the beach and get as excited to see the ocean as the first time they every stuck their toes in the sand. Reviewing my previous posts, I realize life has been good since we got here. The nice man we met and photographed on the beach last year, who I referred to as "Mr. Obama" in my early blog post became President of the USA. We've become a happy part of this small beachside community and run into someone or some dog that we know almost everywhere we go. Every day I appreciate my life and feel so lucky to live in Hawaii.
Mahalo for reading along and sharing in our adventure. Aloha!

14 comments:

m-a said...

Hello -- This is such a useful blog -- thanks so much for detailing all the steps you took. Would it be okay with you if I used your picture of the Portland airport pet relief area to illustrate my entry for PDX in a list of airport pet relief areas? If so, would you like me to attribute it in any particular way? Thank you for your help.

MJ said...

Hi Again
Having read all your blogs all I can say is this is greatly needed. Thank you sooooo much!!! As I have from now (December) until February to get my pups ready for the trip (the Shepherd and the Pyrenees) I am going to find out about crates and see how our dogs adjust to them. I am also going to look at flying with Northwest (Delta) and their preferred pet program. I will also find out about getting Jay to meet us when we get to HNL.
One again, I cannot thank you enough for this blog. I would really like to say thanks in person. Many thanks
MJ

has2dogs said...

I am so happy to find out people are actually reading my blog! I gave up checking for comments but glad I came back. m-a sorry for the late response - yes you can use my photo, I would love a link back to my blog since I don't know how else to get my information out there and I worked hard on it. Thanks and good luck!

has2dogs said...

MJ: Thank you for visiting! Good luck on the preparations and feel free to ask any questions, see you in February :)

Unknown said...

Thanks so much for sharing your experience. My family including our Bernese Mountain Dog will be moving to Kaneohe in August. I moved to Hawaii in the 90's with pets but not from the East coast, in the summer. Your blog has put my mind at ease about bringing our Berner to the islands. Maybe we will run into you on the beach. Mahalo!

Unknown said...

Thanks so much for sharing your experience. My family including our Bernese Mountain Dog will be moving to Kaneohe in August. I moved to Hawaii in the 90's with pets but not from the East coast, in the summer. Your blog has put my mind at ease about bringing our Berner to the islands. Maybe we will run into you on the beach. Mahalo!

Unknown said...

Thank you so much! We are moving this summer with 2 dogs and you have put my mind at ease. We will definate call Jay too! Thanks for the Blog I really enjoyed it and found it to be very helpful.

Colleen Garcia said...

Thank you so much for sharing your blog. It has been so helpful. My husband and I are moving to the North Shore of Oahu and bringing our french bulldog and rottweiler. Im coming acrooss so many obsticles with having a 110 pound dog a small one with a special "restricion" my french bulldog is classified as a Brachycephalic (short-nosed) dogs and they want us to sign a waiver saying basically if my dog dies they arent liable =( This is so hard considering my dog are so healthy and I have to annoyingly bother them with all this testing and flight trama. But Thank you for all this information so that I can properly get all the right paperwork and hopefully get them there safe and sound =)

Unknown said...

Thank you so much for writing this blog. I visited Hawaii in November and fell in love with it. My biggest worries was whether or not my dogs would be able to handle a trip like this. With your tips, I know they will be safe and comfortable. Now, I can plan, set a date, and execute a HUGE move with minimal panic.

A tip from a Florida native on the flea's....give your dogs a bath with regular Dawn dish soap. It kills the fleas and leaves their coats are amazingly soft. My boys had a bad case of the fleas when we moved from Texas back to Florida and the Dawn trick worked.

PrettyWahine said...

Aloha and Mahalo for sharing your experience. I am planning to move to Kaua'i, and I want to bring my chihuahua with me. My question for you is: Was Honolulu your final destination or did you return to the airport to re-board for a connecting flight to a neighbor island? I am wondering if I will be able to receive my chihuahua at the Kaua'i quarantine station instead of Oahu. (I am preparing him for the 5day or less program.)

Mad Red Hare said...

I don't know if you will see this or not. I looked for your e-mail address and couldn't find it. Your tips have proved very helpful for me. I have a dog in my care who is flying out next weekend (4/30/11) and got some wonderful tips from you. He will meet his family in Honolulu.

has2dogs said...

Hello Everyone!
Thank you for your comments. I have been trying to access this blog to post updates since last year and no one at the support forums has helped me. When I go to my dashboard it doesn't show this blog. Since I'd like to reply I'll use comments for now. Meanwhile does anyone know how I can get back into this blog to update it?

has2dogs said...

Thank you all for reading! Sorry for the delay in replying. Both Tasha and Danzig are doing well, Tasha turns 15 in July!
Laura: I hope your dog made it OK. I have seen a Bernese Mountain Dog around the beach sometimes. Next time I'll say Hi!
Kelly and Colleen: How did the move go? Smooth I hope!
Jessica: if you need any more advice on moving just let me know!
PrettyWahine: My final destination was Honolulu. For moving to Kauai, you can read information at this link: http://kauairentals.biz/archives/331
Good Luck!
Mad Red: You are welcome and that family is very lucky to have had you at the other end!
p.s. my email address is vickiyurealtor@gmail.com

Unknown said...

Vicki-
This blog was extremely helpful. You were beyond through with all the details and the photos were GREAT visual aids.

We were making the long trek from DC to Hawaii. A first for both my dog (a rescue with anxiety) and I flying together and my first time flying a pet in general.
Despite an additional hour and twenty minute layover due to plane maintenance issues, we arrived safely to the quarantine facility and quickly whisked out little guy to the pet relief area. Here's the link (http://hawaii.gov/hnl/customer-service/Service%20and%20Transit%20Animal%20Releif%20Area%20Map%20HNL.pdf/view) to a pdf map of the HNL (Honolulu, HI Airport) pet relief area which happens to be pretty close to the quarantine facility.

I can't thank you again from one pet parent to another. Mahalo!